Foundations of Workers' Compensation Program 2020

Event Date: 2/1/2020 - 5/31/2020

Event Overview

About Foundations

The Foundations of Workers' Compensation Program provides jurisdictional agency staff with a comprehensive education in workers' compensation regulatory and administrative topics.

Why Foundations?

ü  Are you new to workers’ compensation?

ü  Have you been in workers’ compensation for some time, but in a specialized area?

ü  Are you looking for flexible, cost-effective, and comprehensive professional education opportunities?

ü  Do you want to learn from and share with peers in other jurisdictions?

The Foundations Program is the right fit for you!

The Foundations Program courses are all virtual (self-paced learning modules, webinars, and webinar recordings), allowing you the opportunity to learn about workers’ compensation from expert instructors without the travel costs. Foundations also affords you the ability to dialogue with participants from other jurisdictions through discussion sessions and discussion forums throughout the program.

Jurisdictions that have participated have noted their staff members have expressed positive feedback on how helpful the Foundations Program was for their careers and building a network.  The intricacies of workers' compensation are many, and Foundations helps staff dig into them and discuss with their peers as well as experts in the field.

Digital Credentials

Participants who complete the full Foundations Program and associated coursework in 2020 will receive a "Foundations of Workers’ Compensation" digital credential issued by the IAIABC.

A digital credential is instantly verifiable and shareable representation of the knowledge and skills participants demonstrated to meet the objectives of the Program. Digital credentials can be easily shared through your social media platforms, email signature, or website.


Foundations Courses

The Foundations Program embraces different types of eLearning, helping training costs stretch further.

Click on the "Schedule" tab for detailed course descriptions. 

What's the Program Timeline? 

The Foundations Program will begin in February 2020 and end in May 2020.  Please see the “Schedule” tab to see which courses, assignments, and discussion sessions will be required each month.



IAIABC Foundations of Workers' Compensation Courses

The Foundations Program includes a mix of face-to-face, webinar, discussion sessions, modules, and writing assignments in its curriculum. Following are descriptions of the courses and dates.  

February 2020

Discussion session  

Orientation and Introduction

Tuesday, February 4th, 2020 | 1:00 pm CT


Self-paced module 
History of Workers' Compensation 

Founded more than 125 years ago in Germany, workers’ compensation is the oldest social insurance program in the world. This self-guided course will share key elements and events that resulted in the development of workplace accident insurance schemes. In particular, explore the economic, legal, and social conditions of the industrial revolution which fermented a demand for change. Appreciate the importance of workers’ compensation as a “grand bargain” and why the concepts of exclusive remedy and no-fault insurance were so revolutionary.


Workers' Compensation Administrative and Regulatory Structures

All workers’ compensation systems are founded on the principles of equity and protection for employers and employees. However, there are often vast differences in design among state, provincial, and other jurisdictional workers’ compensation systems. Learn how workers’ compensation laws are administered, regulated, and financed across jurisdictions. Explore leadership and political control within the jurisdictional structure and understand how stakeholders are engaged in the public policy process. Discuss key differences between public and private insurance models, sub-national and national, and administrative, commission, and court systems.


March 2020


Principles of Workers' Compensation

This webinar  will cover the fundamental public policy principles of workers’ compensation addressing benefit levels and adequacy, permanent impairment rating and compensation, causation standards, delivery of medical care, and elective vs. compulsory coverage arrangements. This course will provide an essential foundation in understanding workers' compensation systems and provide insight on the challenges policymakers face in responding to calls for system change. Appreciate how jurisdictional differences impact the application of these principles around the world.

Overview of Insurance

Learn the fundamental differences between workers’ compensation and other liability insurance programs, including financing of both public and private insurance models. Understand special mechanisms in private insurance regulation, including the role of “insurer of last resort” and rating bureaus. Learn about basic insurance functions including underwriting, loss control, and the claims process, and discuss how these functions impact system stakeholders including employers and employees. Learn the common metrics that describe insurer performance and consider why it is important for jurisdictions to follow insurance market trends.

Pre-recorded webinar 

Overview of Self-Insurance

Many jurisdictions, including both public and private models, allow some companies to self-insure for their claims liabilities. Discuss the benefits of self-insurance and the unique challenges self-insurance may present for public policy makers. Learn the differences between traditional self-insurance, group self-insurance, large deductible policies, and other regulatory models. Understand the common financial and organizational performance metrics that jurisdictions evaluate and monitor to allow companies to become and remain self-insured. Discuss different regulatory approaches to guarantee all claim liabilities will be paid in the event of a self-insured bankruptcy.

Discussion session 


Discussion Session

Thursday, March 19th, 2020 |1:00 pm CT


April 2020


The Claims Process

Understand the distinctive features of the workers’ compensation claims process and the basic principles of successful claims management. Learn about the events that occur during the life of a workers’ compensation claim from the time the accident occurs until the claim is closed or resolved. Participants will also explore where friction points in a claim can occur and how additional resources are used to assist in complicated claims. This webinar will also provide examples of complying with various jurisdictional claims requirements and discuss how jurisdictional agencies can assist in helping an injured worker navigate the process.

Pre-Recorded Webinar 
Dispute Resolution

Contested cases result in the need for both informal and formal dispute resolution systems across jurisdictions. Learn about commonalities and differences across jurisdictions and how the administrative and regulatory structure impacts the resolution process. Discuss differences in administrative and civil court proceedings, and jurisdictional practices for mediation, rules of evidence, and appeals. Understand how case law created through the dispute resolution process can shape a system without a law change.



Data Reporting

Jurisdictions collect data in order to monitor and manage their workers compensation system. Learn what information jurisdictions collect and for what purpose. Participants will also explore the principles of good metrics and performance measurement.



Writing assignment   

Writing Assignment





May 2020

Pre-recorded webinar

Medical Management

In many jurisdictions, medical costs now represent more than 60% of overall expenditures in the system. Effectively managing medical care is essential to improving outcomes and maintaining system equity. Gain a basic understanding of the many strategies jurisdictions have adopted to manage medical including fee schedules, treatment guidelines, utilization review, managed care, and more. Compare and contrast the experiences of medical management in public (Ohio) and private (Tennessee) insurance models. Understand the role of medical directors and medical advisory committees in shaping policy and practice.


Return to Work

Learn why return to work is important and why it should be seen as a key element to an injured worker’s recovery. Hear what regulators and policymakers can do to remove barriers to return-to-work and to support the process through education, administrative procedure review, and timely dispute resolution practices. 


Discussion session  

Discussion Session

Tuesday, May 12th, 2020 | 1:00 pm CT



A final test will complete the Foundations Program.  



All courses are virtual and do not require travel.