IAIABC 107th Convention, October 26-28, 2021

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About the Convention

The 107th Convention agenda does not follow the traditional Convention format, but the transformed agenda still offers plenty of educational, networking, and information-sharing opportunities throughout. Much of the programming will be available on demand following the live session. 

All times are in Eastern Daylight Time (EDT). 

Access the Printable Agenda

Pre-Conference Committee Meetings

The committee meetings will take place prior to the Convention beginning on October 26. Convention registrants are invited and encouraged to attend these virtual committee meetings, even if not an official committee member. Add these dates to your calendar. Connection information is available in the IAIABC Resources area. 

Wednesday, September 15, 2021

11:30 am - 12:30 pm  Medical Issues Committee Meeting (virtual)
1:00 - 3:00 pm              EDI Claims Committee Meeting (virtual)

Thursday, September 16, 2021

3:00 - 4:00 pm              EDI Systems Committee Meeting (virtual) 

Tuesday, September 21, 2021

2:00 - 3:00 pm              EDI Proof of Coverage Committee Meeting (virtual)

Wednesday, September 22, 2021

3:00 - 4:00 pm              EDI Medical and ProPay Committee Meeting (virtual)

Wednesday, September 29, 2021

12:00 - 1:00 pm            Work Disability Prevention and Return to Work Commitee Meeting (virtual)

Thursday, September 30, 2021

3:30 - 4:30 pm              Research and Standards Committee Meeting (virtual)

Wednesday, October 20, 2021

2:00 - 4:00 pm               EDI Claims Committee Meeting (virtual) 

Monday, October 18, 2021

2:00 - 3:00 pm             Crafting New Connections

                                         Join your fellow attendees before the Convention for a virtual networking session. Craft new connections or                                           catch up with old colleagues during this session hosted in Meetaway.

Monday, October 25, 2021

1:00 - 5:00 pm              Board of Directors' Meeting

Tuesday, October 26, 2021 

8:30 - 9:15 am               User Guide: Crafting Your 107th Convention Experience
                                          This session will serve as your convention user guide. Learn about the program and technology to craft your                                            best conference experience.
10:00 - 10:45 am          Float Like a Butterfly, Sting Like a Bee: Lessons from Muhammed Ali
                                          Learn the story of Muhammad Ali's incredible life and hear about the six core principles that fueled his                                                      journey.
10:45 am - 12:30 pm  Discussion Session: Float Like a Butterfly, Sting Like a Bee: Lessons from Muhammed Ali
12:30 - 1:30 pm            Lunch
1:30 - 3:00 pm              EDI Council Meeting
3:30 - 5:00 pm              Associate Member Council Meeting
6:00 - 7:30 pm              Social Event

Wednesday, October 27, 2021

9:00 - 10:00 am             Welcome and President's Address
                                           Speakers: Ron Dressler, Utah Labor Commission, IAIABC President
                                           Robert Walker, Kentucky Department of Workers' Claims
                                           Jennifer Wolf, IAIABC
10:00 am - 12:00 pm   EDI Jurisdictional Forum
                                           Hear from more than 30 regulatory EDI leaders on changes and challenges in data reporting. The updates                                                 shared provide essential information for reporters to plan and prepare for future jurisdictional                                                                       requirements.
12:00 - 1:30 pm             Lunch (on your own)
12:00 - 1:30 pm             Heads of Delegation Luncheon Sponsored by Concentra (Invitation only) 
1:00 - 3:00 pm               Heads of Delegation and Associate Members' Forum (Open)
                                           Listen to more than 35 regulatory leaders on what is shaping the future of workers' compensation in their                                                 jurisdiction. Appreciate dialogue between regulators and industry to identify areas of friction and find                                                       solutions.
                                          Moderators: Tom Glasson, AIG
                                          Sandy Shtab, Healthesystems
3:00 - 3:30 pm               Coffee & Connect Sponsored by Optum
                                          Connect with colleagues during this fun afternoon session.
3:00 - 5:00 pm               Heads of Delegation Forum (Jurisdictional participation only)
                                           Once described as group therapy for regulators. This closed session is an opportunity to ask questions,                                                       discuss emerging issues, and share concerns among jurisdictional peers.
3:00 - 3:30 pm               Wellness Session: Mindfulness Sponsored by SFM
Relax your mind after a day full of meetings at this virtual mindfulness session.

Thursday, October 28, 2021

9:00 - 10:00 am             Keynote: John Quiñones on the "Moved and the Shaken"
                                          Throughout his career as a journalist and television host, John Quiñones, seeks out the quiet and forgotten                                              voices. When we listen to those who are "moved and shaken," we can better understand. Using this as a                                                    lesson, Mr. Quiñones's story will begin a day focused on the voices of workers' compensation.
10:15 - 11:00 am          A Fireside Chat on Recovery, Rehabilitation and Return to Work
                                          This conversation between a vocational rehabilitation professional and a worker who has experienced an                                                  injury at work will share the real journey of recovery, rehabilitation, and return to work. The story will                                                          highlight motivations, uncover barriers, and share strategies that lead to successful outcomes following an                                              injury or illness at work.
                                          Speakers: Laurel Burditt-Creek, Rainier Case Management
                                          Robyn Caynak, Rainier Case Management
10:15 - 11:00 am          Lessons Learned from the NASI Publication Workers' Compensation Benefits, Costs, and Coverage
                                          Speakers: Griffin Murphy, National Academy of Social Insurance
                                          Jay Patel, National Academy of Social Insurance
10:15 - 11:00 am          EDI Claims Education
                                          Release of pre-recorded educational content on Alaska 3.1 Discussion, Net to Zero, and XML.
11:00 am - 12:15 pm  Awards Luncheon Sponsored by NCCI
                                          Join us in congratulating the recipients of the 2021 President's Awards and NextGen.
                                          Speaker: Ron Dressler, IAIABC President
12:15 - 1:15 pm            Voices of Those Who Aid, Assist, and Advocate
                                          There are many roles that aid, assist, and advocate throughout the workers' compensation process.                                                              Perspectives from claims, ombuds, and attorneys will spotlight common challenges and frustrations. These                                              discussions will identify opportunties to improve communication and resources to make the system work                                                more effectively.
                                          Speakers: Jay Hicks, Tennessee Bureau of Workers' Compensation
                                          Robert Walker, Kentucky Department of Workers' Claims
12:15 - 1:15 pm            NextGen Ignite
12:15 - 1:15 pm            EDI Medical/ProPay Education
                                          Release of pre-recorded educational content on Benefits and ROI of ProPay with Medical State Reporting.
1:30 - 2:30 pm              The Employer View: Investing in an Effective Workers' Compensation System
Employers can often see workers' compensation as a cost not an investment. Perspectives from employers                                              will share opportunities to enhance the benefits and value of workers' compensation to an organization's                                                culture, productivity, and employee well-being.
                                          Moderator: Suzanne McTeague, Sedgwick
                                          Panelists: Nathan Fraley, The Kroger Co,
                                          Andrew Cortese, United Airlines, Inc., IAIABC NextGen 2021
1:30 - 2:30 pm              Canadian Spotlight: Hosted by the International Committee
                                          Leaders from three Canadian workers’ compensation jurisdictions will join us to discuss how the workers'                                                  compensation system is structured in their province or territory including what different mandates exist for                                            such key areas as enforcement and prevention. The panelists will also share current and further                                                                    organizational challenges and opportunities.
                                          Speakers: Anne Naser, WorkSafeBC
                                          Phil Germain, Saskatechewan Workers' Compensation Board
                                          Kurt Dieckmann, Yukon Workers' Compensation Health and Safety Board
1:30 - 2:15 pm              EDI Proof of Coverage Education
                                          Release of pre-recorded educational content on EDI Proof of Coverage: Steps / Process of introducing a                                                      change (new DN) to the standard.
1:30 - 2:15 pm              EDI Systems Education
                                         Release of pre-recorded educational walk-through of the Trading Partner Tables and how they are used                                                     within the standards with examples.
2:45 - 3:30 pm              Global Perspectives on Delivering Care: Hosted by the Medical Issues Committee
                                          The most successful outcomes occur when there is a trusting relationship between the care provider,                                                          worker who was injured, and employer. Providers will discuss how policy, practice, and reimbursment are                                                  shaped by different healthcare environments. These perspectives will offer strategies on how to promote                                                  recovery and return to work.
                                          Speakers: Dr. Petrina Casey, State Insurance Regulatory Authority, New South Wales, Australia
                                          Dr. Hafez bin Hussain, SOCSCO Rehabilitation Centre Malaysia
                                          Dr. med. Sebastian Vahrmeyer, UBS, Germany
2:45 - 3:30 pm              Texas Department of Insurance Compliance Spotlight: Hosted by the Regulation Committee
                                          Compliance programs create fairness across employers and protect employees within a jurisdiction. The                                                    Compliance Spotlight Series describes different approaches and techniques to enhance compliance                                                            programs of all sizes.
                                          Speaker: Debra Knight, Texas Department of Insurance, Division of Workers' Compensation
3:30 - 4:00 pm              IAIABC Annual Business Meeting
                                          The IAIABC Board of Directors will report on the Association's membership, financials, programs, and                                                          resources and members will have the opportunity to provide feedback. The 2021-2022 Board of Directors                                                election results will be announced and new leadership sworn-in.

Access the Printable Agenda