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IAIABC Workers' Compensation Mediators' College - Virtual

Thursday, January 14, 2021 at 1:00 PM (CST) to Friday, April 30, 2021 at 11:59 PM (CDT)

* Registration open until 1/12/21 at 2:00 PM (CST)

Event Details

The IAIABC is proud to offer an all-virtual workers’ compensation mediation program in 2021. This comprehensive program will dive into the unique area of workers’ compensation mediation. Participants will have the opportunity to learn from an experienced faculty, learn and practice new skills, and share ideas with a cohort of peers engaged in workers’ compensation mediation across the United States. The program will consist of live and recorded sessions, self-paced modules, reading assignments, and discussion sessions. Participants who complete the full program in 2021 will receive the Workers’ Compensation Mediators’ College digital credential.


January 2021

Discussion SessionOrientation

Thursday January 14, 2021, 1:00 pm CT

Meet and learn about other participants in the 2021 Mediators’ College cohort. During this session, walk through how to access courses, the flow of the program, and opportunities to engage.

Assignment: Reading and Discussion Board

February 2021

Self Paced ModuleReflective Listening

Reflective listening is an important part of the active listening toolbox. Learn how to establish rapport, engage relationships, and motivate change through listening and mutual understanding. 

WebinarWhat is Mediation? 

Discuss the principles of mediation and what makes workers’ compensation mediation unique.


Qualities of a Good Mediator

What makes a good mediator and how to we build on those qualities to be effective?

Discussion SessionDiscussion Session

March 2021

WebinarNeuroscience of Mediation

Learn the science behind the magic of mediation.  There are reasons it works. 

Self-Paced ModuleEthics of Mediation

Mediators may find themselves in an ethical dilemma.  Join two mediators as they discuss dilemmas they’ve faced, sometimes without the results they’d like. Include your own comments and thoughts in a class-wide virtual conversation. 

WebinarPractical Approach to Effective Communications at Mediations

Learn about and practice this essential skill.

Writing AssignmentAssignment: Reading and Discussion Board

April 2021

Discussion SessionMock Mediation Observation and Discussion

Skills Practice/Discussion SessionMediating in a Virtual Environment and Mock Mediation Scenarios

Program Instructors:

Brian Holmes, Director of MOST, Tennessee Bureau of Workers’ Compensation
Debbie Blevins, Deputy Commissioner, Virginia Workers’ Compensation Commission
Liz Crum, Former Director and ALJ, Pennsylvania
Linda Gillen, Deputy Commissioner, Virginia Workers’ Compensation Commission
John Lewis, Alabama Workers’ Compensation Division
Theresa McGowan-Sroczyk, Dispute Resolution Section Manager, Montana Department of Labor and Industries, Employment Relations Division
Patrick Pendleton, Ombudsman, Alabama Workers’ Compensation Division