Agenda
All times are in Central Daylight Time (CST) (Times and meetings subject to change)
The following table includes an at-a-glance look at the 2024 Mediators’ College schedule and content.
You can find a detailed look at the program here:
January
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February
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March
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Live Virtual Session
January 19 12:00 – 1:30 PM (CST)
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Live Virtual Session
February 2 12:00 – 1:30 PM (CST)
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Live Virtual Session March 1 12:00 – 1:30 PM (CST)
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Self-Paced Work
- What is Mediation?
- Setting up a Mediation
- Ethics
- Role of a Mediator
- Opening and Closing Statements
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Self-Paced Work
- Reflective Listening
- Remote Mediation (Conducting a Mediation)
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Self-Paced Work
- Neuroscience of Conflict
- Dealing with difficult parties
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Live Virtual Session February 16 12:00 – 1:30 PM (CST)
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Live Virtual Session March 15 12:00 – 1:30 PM (CST)
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Self-Paced Work
- Qualities of a Successful Mediator
- Effective Communication, Asking Questions
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Self-Paced Work
Work with assigned group to prepare for mock mediation.
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Live Virtual Mock Mediation March 28 12:00 – 1:30 PM (CST)
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Facilitator
Brian Holmes, Director of Mediation and Ombudsman Services, Tennessee Bureau of Workers' Compensation
Brian Holmes is the Vice Chair of the IAIABC Dispute Resolution Committee and Chair of the Mediators’ College planning subcommittee. In his role as the Director of Mediation and Ombudsman Services at the Tennessee Bureau of Workers’ Compensation, he directs policy and leads 23 mediators and 7 ombudsmen as they educate the public about workers’ compensation and resolve benefit disputes. He has had the privilege to help thousands of injured workers’, their employers, and insurance companies make informed decisions while resolving their workers’ compensation benefit disputes for over 17 years.
Coaches
Some of the coaches who will be joining include:
Brooke Anne Hunter
Deputy Commissioner, Virginia Workers’ Compensation Commission
Deborah Blevins
Deputy Commissioner, Virginia Workers’ Compensation Commission
Jennifer Poole
Mediator, Idaho Industrial Commission
Knowrasa Patrick
Self Insurance Program Manager, Washing State Department of Labor and Industries
Linda Gillen
Deputy Commissioner, Virginia Workers' Compensation Commission
Michelle Sisk
Manager of Policy and Compensation Compliance / Administrative Law Judge, Colorado Division of Workers' Compensation
Patrick Pendleton
Ombudsman, Alabama Workers' Compensation Division
Theresa McGowan-Sroczyk
Dispute Resolution Section Manager, Montana Department of Labor and Industry Employment Standards Division
Patrick Cummings
Workers' Compensation Judge, Pennsylvania Department of Labor and Industry
Cynthia Morgan
Assistance Chief Industrial Insurance Appeals Judge, Washington Board of Industrial Insurance Appeals
Jennifer Nicaud
Mississippi Workers' Compensation Commission
John Lewis
Alabama Workers' Compensation Commission
Kenneth Owens
Attorney- Mediation Bureau Chief, New Mexico Workers' Compensation Administration
Shannon Bishop
District Judge, Louisiana Workforce Commission
Wendy Jackson
Montana Department of Labor and Industries, Employment Relations Division
Pre-Recorded Speakers:
Brian Holmes
Director of Mediation and Ombudsman Services, Tennessee Bureau of Workers' Compensation
Deborah Blevins
Deputy Commissioner, Virginia Workers’ Compensation Commission
Liz Crum
HP Law, LLC
Jennifer Hopens
Deputy Commissioner of the Appeals Panel, Texas Department of Insurance Division of Workers' Compensation
Linda Gillen
Deputy Commissioner, Virginia Workers' Compensation Commission
John Lewis
Alabama Workers' Compensation Commission
Wendy Jackson
Montana Department of Labor and Industries, Employment Relations Division
Patrick Pendleton
Alabama Workers' Compensation Division
Caroline Minor
Mediator, Louisiana Workforce Commission
About
The IAIABC Dispute Resolution Committee is proud to once again host its virtual Mediators’ College. Beginning in January 2024, the program is designed to train new workers’ compensation mediators essential mediation skills as well as help all mediators improve their practice.
The program will consist of live and recorded sessions, self-paced modules, reading assignments, and mock mediations. Training materials were developed by experienced workers’ compensation mediators from across the United States. Additionally, live virtual mediation coaching will also be provided by professionals from a variety of jurisdictions.
Participants who complete the full program in 2024 will also receive the Workers’ Compensation Mediators’ College digital credential.
Don’t miss this opportunity to learn from and with peers in the workers’ compensation industry as we all work to help injured workers and employers make well-informed settlement decisions.
Early Bird Registration Rate for IAIABC Members is $409 and $509 for non-IAIABC members.
Standard Registration Rate for IAIABC Members is $449 and $549 for non-IAIABC members.
Please note: All participants will be expected to commit three hours every two weeks as they attend a ninety-minute virtual classroom, interact with peers, and utilize the self-paced learning modules on educate@iaiabc. By registering for this program, you agree to participate to the best of your ability in order to make this a worthwhile training for other students and the instructors. Additionally, live sessions may be recorded for use on educate@iaiabc or future marketing purposes.
How Do I Attend?
Check out the agenda tab to confirm if the dates will work for you. Then, register and receive a confirmation email that will include a link to join the live, virtual Orientation session. The IAIABC Education Services Manager will stay in contact with you with instructions throughout the program.
You can also download this 2024 Mediator’s College Schedule At a Glance to keep track of dates and topics.
Questions?
Contact Samantha Collier at scollier@iaiabc.org.